(Two customers approach the counter, the first being a tall, bald man and the second being an elderly lady.) Customer: “Hi. I’m every custom...
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(My coworker and I are discussing Harry Potter: which book was our favorite, which movie, what we would have liked to have seen in the movie...
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(My friend and I arranged a double date to introduce my girlfriend and me to his girlfriend, who is blind and uses a guide dog. We went to a...
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(I am covering a break in the music department and help a middle-age woman find a CD. Immediately after that I head to the cafe to cover a b...
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(Due to a mistake on the shipper’s part, I need to go to the local UPS depot to pick up a package sent to me. As this is a depot, not a stor...
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(I work in a framing store. I have been at this job only a couple of weeks when this happens – all I knew was basically that we sold frames....
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(At the store a customer left their phone behind. Per store policy, we can hold the phone for the customer, but we can’t answer it if it rin...
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(The year is 1998. The South Park movie just came out and tons of kids attempting to sneak in to see it. I’m now seeing a mother and son.) M...
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(I work in a bridal shop where in order to do pretty much anything we need the brides information, and the wedding date. A girl comes in wit...
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(Unfortunately, customers often receive gift cards from another popular chain of movie theaters as gifts, as they are sold in retail stores ...
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Me: “Hello! How are you? What can I get you?” Customer: “Hey! Can I get a margarita?” Me: “Sure, would you like that dressed?” Customer: “Ye...
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(I am working the concessions counter for the evening. It’s been a hectic shift when two customers in their 20s approach me.) Me: “How can I...
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(Every week, we have coupons such as 25% off or a certain dollar price off of a product. You have to choose only one coupon as it states in ...
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(I work as tech support over the phone for an Internet company. I cannot get the customer’s modem back online and need to book a technician ...
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(A family walks in and gets some cigarettes and snacks. They walk to their vehicle and after ten minutes, the father, who was pretty rude ea...
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(I’m the assistant of an accountant for a company that takes credit card numbers over the phone and processes them on another day. One custo...
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(I work in a store that only sells items for $1. There are signs that everything is only $1 all around. This customer came up to me and poin...
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(My car has suddenly died with no warning, and I manage to get it pulled to the side of the road before I lose momentum. I call AAA to reque...
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(This customer is part of a rewards program for the store and calls in immediately yelling with a list of complaints. He eventually says his...
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(Customers have the option of buying a single-ride coupon or an unlimited rides ticket. It’s a particularly busy day, and the queue line on ...
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(It is nearing the end of my shift and I am busy with cleaning the lobby since I have no customers. A girl’s volleyball team from one of the...
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Customer: “How do you get the boat to spin like we just did? Is it hooked up to wires?” Me: “Um… ma’am, we are rafting on a river. This is n...
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(I am stocking the make-up aisle in a large drug store. A customer is next to me trying on lipstick at the stand I am filling, with her thre...
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(I help a mother find a dress for her daughter for a special occasion. It is really busy since it is prom season but we are able to find a d...
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(I am checking out a customer and her young son.) Me: “Did you find everything all right?” Customer: “Yes, thank you.” (Meanwhile her little...
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(I work at the retail store of an arts camp. Since the campus is about a half hour away from the annual Cherry Festival, we sell a number of...
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(For the company I work for, the call center is open 24/7.) Customer: “When do you guys close? I want to make sure I place my order before...
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(We close early at 5 on Sundays, which usually throws some customers who assume we are open until our regular time. Most customers get the h...
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(I am 32 years old, and have approximately 16 years of customer service experience in various fields. While working as the appliance manager...
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1. Some Computer Owners Just Can’t Hack It (4,940 thumbs up) 2. Some Computer Owners Just Can’t Hack It, Part 2 (2,504 thumbs up) 3. Daddy’s...
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(A customer walks up to the till. I’m watching the conversation from the kitchen nearby.) Customer: *to the cashier* “Could I speak to your ...
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(I’m on the phone taking an order for a catered event. A customer approaches the counter. Despite my other coworkers who are mostly unoccupi...
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(I work in a retail store that has deals where if you buy two of certain items, you get both at a discounted price. You cannot buy only one ...
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(A rather frazzled looking customer rushes in and comes straight over to the counter.) Me: “Hi! How can I help?” Customer: “Hi, I’d like 12....
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(A customer comes in with a an 8 1/2″ circular saw blade and he wants to return it.) Customer: “This blade isn’t going to work for me.” Me: ...
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(I’m considered legally blind. I can see, but not well enough to drive, etc. I also have to look very closely when reading, especially small...
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(A couple of weeks ago the bicycle that I had owned since I was eight years old was stolen, right outside my shop. I was at work at the time...
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(A couple with a small child comes up to my register with a WIC transaction, which goes through without a problem until…) Me: “I am sorry bu...
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(A man comes up to the pharmacy registers to purchase a bottle of hair growth product. These items come with coupons attached to the box so ...
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Caller: “I need to make an appointment for my cat. Something is really wrong with his eyes!” Me: “Could you explain to me what you’re seeing...
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(As part of the tourist information service, we offer to arrange accommodation for visitors. Mostly these people turn up on the day, but occ...
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(I own a kennel which provides both boarding & grooming services. I answer the phone:) Me: “Good morning, [Kennel]. May I help you?” Cal...
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(The Swedish word for the number six is ‘sex.’ The cashier is just about to charge an elderly couple for their groceries.) Cashier: “That’s ...
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(I’ve just found the piece of underwear I was looking for, from the mall’s own brand. The closest check-out happens to be their shop-in-shop...
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(I’m taking orders for front counter. A customer walks up and hands me one of our “2 can dine for $9.99″ coupons.) Customer: “I’ll have this...
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(Most of our visitors are from England, and although we’re familiar with the ‘tourist’ pronunciations of a lot of town names, sometimes they...
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(I’m deaf in one ear and hard of hearing in the other. Since I’ve been like this all my life, I’ve learned to adjust as well as I could. I h...
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(Our libraries offer self-checkout stations in addition to staff-assisted checkout. The self-check consists of a touch-screen monitor and ba...
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(I’m the manager on duty. At the time I’m back in the aquatics department feeding the fish when a customer approaches.) Me: “Hello. Can I he...
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(I work night shift at a very popular Canadian coffee chain. Four drunk customers walk into the store, barely able to stand. I spot a white ...
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(I was working in the call centre for a well-known bus company named after a type of dog. An ad was running at the time for a companion fare...
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(My dad had heard from a few friends of ours that it’s a good idea to wax the outdoors brick floors so they don’t absorb water. They gave hi...
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(A mother and her twelve-year-old son are preparing to leave. While she goes to hit the bathroom really quickly, her son is standing by the ...
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A businessman walks into a bank in San Francisco and asks for the loan officer. He says he is going to Europe on business for two weeks and ...
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A water bearer in China had two large pots, each hung on the ends of a pole which he carried across his neck. One of the pots had a crack in...
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From an ex-field sales / support survivor: I used to work in a computer store and one day we had a gentleman call in with a smoking power ...
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A Young woman had been taking golf lessons. She had just started playing her first round of golf when she suffered a bee sting.The pain was ...
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Dear Wife: You must realize that you are 54-years-old, and I have certain needs which you are no longer able to satisfy. I am otherwise ha...
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Some years ago a chinese fishing ship sank in the chinese sea, it was a bright, sunny day with almost no wind and no more ships around than ...
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A woman had a parrot that she took with her everywhere she went. She would even take the parrot to the club with her when she went dancing a...
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On July 20, 1969, as commander of the Apollo 11 Lunar Module, Neil Armstrong was the first person to set foot on the moon. His first words ...
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Story - Michigan, USA. Guy buys a brand new Grand Cherokee for $30,000+, and has $400.00+ in monthly payments. He's pretty proud of th...
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If you read one disgusting story this year . . . LET IT BE THIS ONE! Suzy DeLucci and the Miracle of Life. One morning around am 22 year...
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16 year old Stephen Barton, a pupil at one of England's leading fee paying schools, returned from school for his Christmas holidays in w...
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Here's one for all of you boat fanatics.... A true Story. If, God forbid, she had killed herself, she'd be a shoe-in for the Darwi...
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Two high school sweethearts who went out together for four years in high school were both virgins; they enjoyed losing their virginity to ea...
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A girl asks her boyfriend to come over Friday night and have dinner with her parents. Since this is such a big event, the girl announced to ...
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Turmoil rocked Heaven this morning as allegations arose that God had had an affair with a former worshiper. The scandal was begun when a 21 ...
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