Human Kindness Is A Simple Formula

(A couple with a small child comes up to my register with a WIC transaction, which goes through without a problem until…)

Me: “I am sorry but your formula didn’t go through.”

(The couple is buying nine containers of formula at around $18 each.)

Mother: What? Let me see.

(I show them the slip and the starting balance, which shows no formula was offered through the program.)

Father: “Great… and it’s Sunday so we can’t call them. Well, take off all but one and we’ll talk to them tomorrow.”

(I nod and take allow them to purchase just the one can of formula with the rest of their items.)

Me: “I’m sorry about that but h—”

(At this moment the next customers in line, both 20ish year old females cut in.)

Female #1: *handing me $20* “I’ll buy one of them.”

Mother: *shocked* “Y… you don’t have—”

Female #2: *doing the same* “We had parents that were just like you; please allow us to help.”

Mother: *nearly to tears* “N… no, please don’t.”

(Eventually, the pair got the mother to the accept the gifts, and when the pair was done with their regular purchases, I still couldn’t believe what happened and that there were still people who believed in the simple formula of human kindness!)

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